TUPE transfers are often treated as a legal process. A few consultations, some paperwork, and a new payroll entry. But that’s not how we do things at Always Responsive. For us, TUPE is about people. It’s a moment of change, sometimes uncertainty, but also a real opportunity to set a new tone – both for the teams joining us and the clients placing their trust in us.
We’ve supported a wide range of TUPE situations, each one different in its own way. From large-scale handovers to complex negotiations, we’ve seen it all. And in every case, we’ve kept one principle at the heart of the process: treat people with care and clarity.
Starting with Respect
Whether someone has worked at a site for 20 years or 20 days, finding out they are transferring to a new employer can be unsettling. We never underestimate that. We always carry out in-person meetings with every transferring team – regardless of size – to introduce ourselves, understand how they work, and give them space to ask questions and share concerns.
Clear, Straightforward Communication
We speak plainly and honestly. From letters and FAQs to one-to-one chats, we make sure every person understands what TUPE means for them. If changes are coming – like pay dates, pension arrangements, or working hours – we explain why, how it will work, and what support is in place. No hidden surprises.
Valuing What Already Works
We don’t arrive with the mindset of wiping the slate clean. Many existing teams already take pride in their work and have built strong routines and trust with their site. We always look at what is working well and aim to build on it, not replace it for the sake of change.
Day 1: The Always Responsive Way
When someone joins us through TUPE, we welcome them properly. Day 1 is about more than just getting a uniform. It’s about introducing them to the Always Responsive way – our values, our expectations, and our commitment to supporting them. Every new team member is given a proper induction and a named contact to guide them through the transition.
Why It Matters
TUPE is not just about compliance. It reflects how you treat people when they are uncertain and looking for reassurance. Whether we are meeting with union reps or checking in with a single cleaner on a quiet site, we bring the same care, consistency, and clarity every time.
If you’re considering outsourcing your cleaning and want a TUPE process that puts your team first, we’re here for a conversation.
No pressure. Just open, honest advice on what to expect and how we’ll support your staff from day one.